Experience
Genuine Human
Customer Service
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We Offer a Service Specifically Managed By Humans
All Customer Service is Provided Timeously & Inline with Platform SLAs
We Learn your Products and Answer Customer Queries as you
Why Choose Our Customer Service?
Human Interaction
Swift Service
Bespoke Support
Dedicated to Your Customers
Tailored to Your Needs
Why Human Support Matters
Our service is customised to your business
No Bots. Just Real Customer Service
Why Choose Our Customer Service?
Empathetic Support
Efficient Resolutions
Customer Experience
We Pick up on Trends to Prevent Issues
We Provide Detailed Reporting
Genuine Human Interaction
Swift and Reliable Service
Bespoke Customer Support
Still not sure? Get in touch
Professional Tailored to your business
or an 'Industry Leader' steering your customers through digital waters, we've got you covered.
Frequently Asked Questions
Why should I use your customer service?
Our customer service is bespoke, tailored specifically to meet the unique needs of your business. We offer empathetic and professional support, working to strengthen and enhance your business’s reputation.
Do you use any automation?
No, every aspect of our customer service is human; no bots, only authentic, personalised assistance.
What functions do your customer service team handle?
Our customer service team manages everything from the initial customer contact, to addressing enquiries, and processing refunds and return requests efficiently to ensure a smooth experience.
What are your operating hours for customer services?
We offer comprehensive customer service 7 days a week, ensuring that assistance and support are available every day. Whether you need help with enquiries, issues, or requests, our dedicated team is here to provide timely and effective solutions throughout the entire week.
Will your customer service team be equipped to handle more complex queries related to my business or products?
With the initial on-boarding completed, we will be equipped for every query a customer may have. Whether it is a product specific question or details about company policy. Regardless, we maintain healthy communication with you to ensure continued success.